About Us

We are a well-established, client-focused insurance agency built on integrity, service excellence, and trusted relationships. Our mission is to provide peace of mind through personalized coverage that protects what matters most. We are passionate about serving our community through a values-driven workplace that welcomes all backgrounds and beliefs.

Position Overview

We are seeking a proactive and detail-oriented Insurance Customer Service Representative (440 Required) to support our personal lines clients with exceptional service and professionalism. In this role, you will be responsible for building strong client relationships, processing policy changes, reviewing documents for accuracy, and supporting all aspects of the client service experience. You will work across all personal lines of business, ensuring that our clients are well-informed, fully supported, and confident in their insurance coverage.

If you're a customer-focused individual who enjoys helping people, excels in accuracy, and thrives in a fast-paced, mission-driven environment, this is the role for you.

Key Responsibilities

• Build and maintain constructive and effective relationships with assigned clients.
• Service all types of personal lines insurance accounts as assigned
• Prepare and submit applications for new and renewal business quotes
• Review insurance applications, policies, and related documents for accuracy
• Process endorsements, cancellations, reinstatements, and other policy changes
• Order loss runs and other reports as required for underwriting or servicing
• Invoice agency-billed premium transactions and follow up on payments
• Prepare and issue ID cards, evidence of property insurance, and certificates of liability as needed
• Forward policies, endorsements, and related documentation to insured clients in a timely
• manner
• Maintain accurate and up-to-date client records in the agency management system
• Monitor and complete suspense items in a timely and efficient manner

Behavior & Competencies

• Strong communication and active listening skills
• Highly organized with strong attention to detail
• Integrity-driven and reliable
• Sales-minded with a focus on results and client satisfaction
• Bilingual (English/Spanish) 
• Team-oriented and able to collaborate effectively
• Self-motivated with a positive and solutions-focused mindset

Required Qualifications

• Active 2-20 Florida Insurance License
• Minimum 1–2 years of experience in personal lines insurance
• Experience using Nexsure agency management system required
• Bilingual preferred (English & Spanish)
• Experience with additional industry systems is a plus

Compensation & Benefits

• Competitive salary + commission structure
• Employer-paid health insurance after 90 days
• 3% employer-matched Simple IRA
• Dental, life, and vision insurance option
• 5 paid holidays
• Paid time off:
• Supportive, family-oriented workplace culture

Mission: Christ Guided insurance agency with integrity and compassion



Vision: Building a faithful community through trusted insurance solutions 

Inclusivity Statement

We are committed to fostering a respectful and welcoming environment for all. We value diversity and do not discriminate based on race, color, national origin, religion or any religious background, or any other characteristic protected by law.

About Us

We are a well-established, client-focused insurance agency built on integrity, service excellence, and trusted relationships. Our mission is to provide peace of mind through personalized coverage that protects what matters most. We are passionate about serving our community through a values-driven workplace that welcomes all backgrounds and beliefs.

Position Overview

We are seeking an enthusiastic and goal-oriented Personal Lines Insurance Agent to join our growing team. In this role, you will have the opportunity to build meaningful client relationships, educate customers on insurance products, and serve as a key ambassador of our agency's values.

If you’re driven, love helping people, and enjoy a workplace where your effort is recognized, this is the role for you.

Key Responsibilities

• Build and maintain strong, lasting relationships with personal lines clients
• Provide insurance quotes and bind policies across all lines (home, auto, watercraft, motorcycle, workers comp, bonds, etc.)
• Evaluate client needs and recommend suitable insurance solutions
• Process renewals, endorsements, cancellations, and maintain client files
• Cross-sell additional insurance products when appropriate
• Provide exceptional and timely customer service in person, by phone, or via email
• Work daily on the Nexsure agency management system to manage client accounts and workflows
• Collaborate with underwriters and carriers to support client needs

Behavior & Competencies

• Strong communication and active listening skills
• Highly organized with strong attention to detail
• Integrity-driven and reliable
• Sales-minded with a focus on results and client satisfaction
• Bilingual (English/Spanish) 
• Team-oriented and able to collaborate effectively
• Self-motivated with a positive and solutions-focused mindset

Required Qualifications

• Active 2-20 Florida Insurance License
• Minimum 1–2 years of experience in personal lines insurance
• Experience using Nexsure agency management system required
• Bilingual preferred (English & Spanish)
• Experience with additional industry systems is a plus

Compensation & Benefits

• Competitive salary + commission structure
• Employer-paid health insurance after 90 days
• 3% employer-matched Simple IRA
• Dental, life, and vision insurance option
• 5 paid holidays
• Paid time off:
• Supportive, family-oriented workplace culture

Mission: Christ Guided insurance agency with integrity and compassion

Vision: Building a faithful community through trusted insurance solutions 

Inclusivity Statement

We are committed to fostering a respectful and welcoming environment for all. We value diversity and do not discriminate based on race, color, national origin, religion or any religious background, or any other characteristic protected by law.